Behind the Blog: Tech Support

In this Behind the Blog post, Jason says that since writing about ChatGPT turning him into tech support for people's random problems, he has received many more AI-generated emails asking him to solve tech support issues. He believes the phenomenon affects many journalists, not just those at 404 Media, and notes that many ChatGPT chats he saw told people to contact multiple journalists, providing contact info and instructions, with some also suggesting lawyers or academic researchers.