How Circle K accelerated DevOps incident triage to under 15 minutes with Amazon Bedrock

Circle K built an agentic AI triage system on Amazon Bedrock that investigates Grafana alerts across AWS resources, OpenSearch logs, and GitHub code, then posts a structured root-cause summary to Slack. Initially built on Amazon Bedrock Flows, the system was migrated to a single agent on Amazon Bedrock AgentCore Runtime with AgentCore Gateway brokering data source access. Circle K reports mean triage time dropped from 45–60 minutes to under 15 minutes, a 67–75 percent reduction based on internal incident-response metrics.